Privacy policy

Privacy Policy

Last Updated: July 19, 2025

Welcome to MUH DHOLE. We operate this website and online store to provide you with a curated shopping experience (the “Services”). Powered by Shopify, this platform allows us to offer features such as order processing, secure payments, and personalized recommendations.

This Privacy Policy outlines how we collect, use, and disclose your personal information. By accessing or using our Services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following categories of personal information:

  • Contact Information: Name, email, phone number, shipping/billing address.

  • Payment Information: Credit/debit card details, payment confirmation.

  • Account Details: Username, password, preferences.

  • Transaction Data: Items you browse, add to cart, purchase, return.

  • Device & Usage Info: IP address, browser, device type, site interactions.

  • Communications: Customer service inquiries or other messages.

2. How We Collect It

We may collect your information:

  • Directly from you – e.g., during checkout or account registration.

  • Automatically – via cookies, web beacons, and usage tracking tools.

  • From third parties – such as Shopify and marketing partners.

3. How We Use Your Information

We use your data to:

  • Provide and enhance our Services – order fulfillment, personalized recommendations, account management.

  • Marketing & Advertising – send promotions, display targeted ads (based on activity like items viewed or added to cart).

  • Security & Fraud Prevention – detect suspicious activity and protect your account.

  • Customer Support – respond to your queries and support requests.

  • Legal Compliance – respond to lawful requests and enforce our terms.

4. How We Share Information

We may share your information with:

  • Shopify – for hosting, payments, analytics, and targeted advertising.

  • Service Providers – shipping, IT, payment processors, customer support.

  • Business Partners – for promotions or targeted marketing (based on your activity).

  • Legal Authorities – when required by law or legal processes.

  • In Business Transfers – such as mergers or acquisitions.

5. Shopify’s Role

Our Services are hosted on Shopify. Shopify may collect and process your data as a data controller for certain purposes (e.g., personalized ads across stores). For more on Shopify’s data practices.

6. Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from users under the legal age of majority. If you believe your child has shared personal data, contact us to request deletion.

7. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your data

  • Correct inaccuracies

  • Delete your data

  • Port your data to another service

  • Opt-out of targeted advertising or data sharing

We respect Global Privacy Control (GPC) signals where required by law.

8. Data Security & Retention

We use appropriate security measures but cannot guarantee 100% protection. We retain your data only as long as necessary for business, legal, or operational purposes.

9. Third-Party Links

Our site may contain links to third-party platforms. We are not responsible for the privacy practices or content of these external sites.

 

10. Updates to This Policy

We may revise this policy occasionally. Updates will be posted on this page with the revised “Last Updated” date. Continued use of our Services after changes indicates your acceptance.

11. Contact Us

For privacy-related inquiries or to exercise your rights, reach us at:

MUH DHOLE
📞 Phone: +91 97738 12432
📧 Email: muhdhole1997@gmail.com